Returns & Exchanges
At SoHotClubwear, we want you to feel confident and stunning in every piece; if your order isn't a perfect fit, you can return it within 30 days of delivery. All items must be unworn, unwashed, and include original tags to be eligible for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your unworn items in the original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing